Additional Terms and Conditions for PeakShip Shopify Application
Last updated: November 08, 2025
This document contains information about Peak Tech Limited Liability Company (Hungary, (ZIP:) 1196 Budapest, (Street:) Hunyadi utca 140. Fsz. 2. ajtó; tax number: 32863576-2-43, (hereinafter: "Service Provider") on the Shopify platform, which is accessible via the PeakShip extension (hereinafter: "Merchant"). These GTC set out only supplementary terms and conditions; the terms and conditions specified by Shopify at https://www.shopify.com/legal/terms are binding on the parties.
The Service Provider is an extension of the Shopify platform, therefore these terms of service are supplementary in nature. In order to use the extension, you must accept the Shopify Terms of Service and all terms contained or expressly referenced therein, including Shopify's Acceptable Use Policy ("AUP") and Privacy Policy, as well as, where applicable, 2 the additional terms of service for EU merchants ("EU Terms"), the Shopify API License and Terms of Use ("API Terms"), and the Shopify Data Processing Addendum ("DPA").
The scope of these GTC extends to both free and paid services provided by the Service Provider. Downloading the extension constitutes an online contract, the details of which are governed by this contract.
The order is considered an electronically concluded contract, which is governed by Act V of 2013 on the Civil Code (Hungarian law) and Act CVIII of 2001 on certain issues related to electronic commerce services and information society services (Hungarian law). The contract is subject to Government regulation 45/2014 (II.26.) on the detailed rules of contracts between consumers and businesses (Hungarian law), and takes into account the provisions of Directive 2011/83/EU of the European Parliament and of the Council on consumer rights.
An add-on for providing shipping management functions to online store owners using Shopify.
Prices and subscription details for paid services must be specified in the Shopify App Store. Payments are processed securely by Shopify. For details, click on the link: https://www.shopify.com/legal/terms#5-payment-of-fees-and-taxes
The Service Provider shall do everything that can be expected of it to ensure the security of operations (protection of software, data, hardware, and client devices), but errors or attacks (physical or software) that lead to the unavailability or damage of the Service cannot be ruled out.
By accepting this contract, the Merchant agrees that - the Merchant uses the service at its own risk.
The Service Provider shall only be liable for damages caused to the Merchant intentionally or otherwise attributable to it.
The Service Provider shall not be liable for any damages caused by malicious programs (viruses, etc.) and shall not be obliged to pay any compensation.
The Service Provider shall not be liable for any damages or compensation in the event that the service is unavailable due to an interruption in the Internet service.
The Service Provider's liability for damages does not extend to damages for which others are responsible and which are not directly causally related to the Service Provider's activities.
The Service Provider shall only be liable for damages that have actually occurred, and is therefore not liable for damages of a punitive nature, loss of profits, loss of benefits, claims by third parties, or consequences of data loss or data errors, even if the Service Provider has been informed of the possibility of such damages occurring.
The Service Provider is a program that provides integrations, which can only function if the Service Provider involved in the process is also available. If the service fails for this reason, the Service Provider excludes its liability for any damages resulting therefrom. The PeakShip convenience program facilitates delivery, but if it is unavailable, the online store can use other solutions to handle daily deliveries. The Merchant can generate labels on the courier service's website, so it cannot claim that the damage was caused by the Service Provider.
PeakShip works as an extension of the Shopify system, so if Shopify is unavailable, the PeakShip application will not work either.
The Service Provider is not responsible for errors resulting from courier service system updates or system downtime.
It is the Merchant's responsibility to check the accuracy of the information on the label and to notify the Service Provider immediately if any errors are found. If the Merchant fails to do so and the labels are delivered to the Courier Service with inaccurate information, the Service Provider shall not be held liable.
The Merchant is responsible for the accuracy of the data provided for invoices and labels, and the Service Provider shall not be liable for any damages caused by the provision of inaccurate data.
The Merchant acknowledges that this software is not designed exclusively for them, so it is possible that features may be added that they do not need, or that the Service Provider may remove features from the add-on if they are not widely used.
The Merchant acknowledges that feature developments may vary depending on the courier service.
Due to the nature of the software and add-ons provided by the Service Provider, it follows the updates of the Shopify platform software, so changes may occur for this reason as well.
Either Party may terminate this Agreement in writing with 30 days' notice, without cause. Termination and termination of the agreement shall be governed by Shopify's general terms and conditions.
If Shopify suspends the Merchant's Shopify account due to a breach of any of the above-mentioned agreements, the provision of this service to the Merchant cannot be guaranteed, and the Service Provider shall not be liable for any damages resulting therefrom. In the event that Shopify restores the Merchant's account, we will provide the service to the Merchant for the paid period.
In the event of faulty performance of the Service, the Merchant may enforce a warranty claim against the Company in accordance with the provisions of the Civil Code.
The Service Provider is a program that provides integrations, which can only function if the Service Provider participating in the process is also available. If the service fails for this reason, the Service Provider excludes its liability for the resulting error, as the error is due to reasons beyond its control.
In addition to the above, the Merchant may request repair or replacement, unless the fulfillment of the Merchant's chosen request is impossible or would entail disproportionate additional costs for the Service Provider compared to the fulfillment of other requests. If the repair or replacement has not been requested or could not be requested, the Merchant may request a proportionate reduction in the price, or the defect may be repaired by the Merchant at the expense of the business, or repaired by another party, or, as a last resort, the contract may be terminated.
In the case of a contract between a consumer and a business for the sale of goods classified as movable property, the provision of digital content or the provision of digital services, the Trader may not repair the defect itself or have it repaired by another party at the expense of the Service Provider in the exercise of its warranty rights. The Consumer may switch from one warranty right to another, but the cost of the switch shall be borne by the Merchant, unless it was justified or caused by the business.
The Merchant is obliged to report the defect immediately after its discovery, but no later than two months after the discovery of the defect. At the same time, I would like to draw your attention to the fact that you cannot enforce your warranty rights after the two-year limitation period from the date of performance of the contract.
The Merchant may enforce its warranty claim against the Service.
Within one year of performance, there are no other conditions for enforcing the warranty claim other than reporting the defect, provided that the Merchant proves that the product or service was provided by the Service Provider. However, after one year from the date of performance, the Merchant is obliged to prove that the defect recognized by the Merchant already existed at the time of performance.
Place, time, and method of complaint handling.
The Merchant may submit complaints regarding the service or the Service Provider's activities using the contact details provided in point 1.
The Service Provider shall remedy verbal complaints immediately, if possible. If it is not possible to remedy a verbal complaint immediately due to its nature, or if the Merchant does not agree with the handling of the complaint, the Service Provider shall record the complaint and send a substantive response within 30 days.
The Service Provider shall respond to complaints received in writing within 30 days. For the purposes of this contract, a response shall mean a reply sent to the email address or by post.
If the complaint is rejected, the Service Provider shall inform the Merchant of the reasons for the rejection.
If any legal dispute between the Service Provider and the Merchant cannot be resolved through negotiations with the Service Provider, the Merchant shall be entitled to:
Pursuant to the authorization contained in Act CLV of 1997 on consumer protection (Hungarian law), the consumer protection authority shall act as the authority in respect of infringements of contracts for the provision of digital content and digital services within the European Union.
The contact details of conciliation bodies can be found at: https://bekeltetes.hu/udvozlo, or for foreign users at https://www.magyarefk.hu/hu/ .
Initiating court proceedings. If direct negotiations are unsuccessful, the court with jurisdiction over the Service Provider's registered office shall proceed, depending on the value limit.
The Service Provider is entitled to unilaterally amend these General Terms and Conditions after giving prior notice to the user of the extension.
The Service Provider also reserves the right to make any changes or corrections to the extension at any time without prior notice.
The Service Provider's extension solutions are protected by copyright. The copyrights are exercised exclusively by the Service Provider. Intellectual works are protected by the relevant parts of copyright law.
The Service Provider hereby states that the data processing agreement (Annex 2) forms an annex to these GTC.
The Service Provider declares that its data processing complies with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation, hereinafter: "GDPR"), Act CXII of 2011 on the right to self-determination and freedom of information (Hungarian law), and other data and confidentiality protection rules, and has implemented appropriate technical and organizational measures to ensure the protection of the rights of data subjects in relation to the security of the data it processes.
The Merchant shall be entitled to issue any instructions relating to data processing, exclusively in writing, provided that if the Service Provider considers that any instruction issued by the Merchant violates the GDPR or the data protection provisions of a Member State or other EU provisions, it shall immediately notify the Merchant thereof in writing.
The Parties shall take appropriate measures to protect personal data provided by the other party, in particular against unauthorized access, alteration, transmission, disclosure, deletion or destruction, as well as accidental destruction and damage.
Under the Agreement, the Service Provider is considered a data processor, and therefore, pursuant to Article 28(3) of the GDPR, it is mandatory to conclude a data processing agreement specifying the subject matter, duration, nature and purpose of the data processing, the types of personal data, the categories of data subjects, and the obligations and rights of the data controller. The parties shall fulfill this obligation by means of the data processing agreement attached to these GTC, which the Merchant also acknowledges as binding upon accepting the provisions of these GTC.
The Service Provider undertakes to treat all information that comes to its knowledge during the processing of personal data on behalf of the Merchant as confidential, in accordance with the rules of business secrecy.
The Merchant is obliged to inform the Service Provider if a data subject wishes to exercise their rights under the GDPR. If, due to the Merchant's failure to do so, any information is not provided to the Service Provider or is provided late, the Merchant undertakes to compensate the Service Provider without delay.
If a data protection incident occurs at the Service Provider, the Merchant shall be notified immediately. The information necessary to report the data protection incident shall be provided to the Merchant without delay, within 24 hours of becoming aware of the incident. The Merchant is also obliged to notify Shopify of any data protection incident affecting Shopify's Merchant data ("Data Protection Incident") immediately, but no later than twenty-four (24) hours after becoming aware of such an event, by reporting the problem to Shopify Merchant Services by email at https://help.shopify.com/questions/partners
If the Agreement is terminated, the Service Provider shall permanently and irrevocably delete all personal data processed by it in connection with the Agreement from all its systems and records within 60 days, except for data that the Service Provider is required to retain by law.
Detailed information on the personal data processed by the Service Provider in connection with the service is contained in the Service Provider's data processing policy.
Force majeure shall mean any external event beyond the control of the Parties that cannot reasonably be prevented or avoided and that temporarily or permanently prevents either Party from performing the Agreement (e.g., earthquake, flood, war, natural disaster, problems arising from integration, see Exclusion and limitation of liability).
The Service Provider shall not be liable for any failure to perform if the failure is the result of force majeure. The Service Provider may only invoke force majeure if it has notified the User of the force majeure event, its causes and expected duration.
The deadlines specified in the Contract that are affected by the force majeure event shall be modified in accordance with the duration of the force majeure event, based on a separate agreement between the Parties.
Any Party invoking force majeure shall notify the other Party of the current force majeure event without delay or, if the force majeure event precludes notification, as soon as notification becomes possible. This written notification shall include the characteristics of the event and its impact on the performance of this contract, as well as the expected date of performance due to the delay.
The Service Provider shall not be liable for critical or other opinions written about the service, which in all cases reflect the views of visitors to the site. Nevertheless, the Service Provider shall be entitled to delete opinions and statements that violate public taste, the business interests of the Service Provider, or the law, at its own discretion.
However, the Service Provider is not subject to the provisions of Act XLVII of 2008 on the prohibition of unfair commercial practices against consumers in the course of its activities (Hungarian law).
Effective date of these General Terms and Conditions: November 8, 2025.
I have read and accept the Terms and Conditions
Appendix Withdrawal/Termination Notice
Addressee: Peak Tech Limited Liability Company (1196 Budapest, Hunyadi utca 140. Fsz. 2. ajtó; tax number: 32863576-2-43, (hereinafter: "Service Provider")
The undersigned declare that I/we exercise my/our right of withdrawal/termination with regard to the contract for the provision of the following service:
Date of conclusion of contract/date of receipt:
Name(s) of consumer(s):
Address(es) of consumer(s):
Signature(s) of consumer(s) (only in the case of a paper-based declaration):
Date
Signature:
The Service Provider (hereinafter: Data Processor) and the Merchant (hereinafter: Data Controller) in view of the relationship established between them in connection with the Service, in accordance with Article 29 of the GDPR and in compliance with the obligation set out in Article 28(3) of the GDPR, agree as follows with regard to the data processing carried out by the Service Provider:
A. Logical security measures
B. Physical Security Measures: Where necessary to protect the Services, Shopify will (i) take reasonable measures to prevent unauthorized physical access, damage, or interference with the Services, (ii) use appropriate controls to limit physical access to the Services to authorized personnel who have a legitimate business need for such access, and (iii) conduct regular reviews to verify compliance with standards.
C. Administrative safeguards: Employees of the data processor who are authorized to access the data controller's personal data are bound by confidentiality obligations as part of their terms of employment. The data processor shall implement and maintain employee security training programs regarding the data processor's information security requirements. Security awareness training programs shall be reviewed and updated regularly.
This agreement forms an integral part of the GTC.